Does data center uptime equal your company’s reputation?

The reliability of your most important computer systems affects the way that you interact with customers and vendors. If your customer-facing systems are not reliable, you run the risk of losing revenues, profits and customers.

If your internal computer systems are not reliable, your employees have a harder time selling, making products, or delivering services. If your customer service systems are down, you’re risking your reputation, and the loss of customers.

How reliable do your systems need to be? The computer industry has a few different metrics for uptime (reliability). 4 1/2 9s of uptime (99.995% uptime) = 28 minutes of downtime per year or less. This is the expected level of downtime for tier IV data centers, the highest uptime tier.

But building and operating an enterprise data center with this level of reliability is expensive. It takes millions of dollars of capital, along with FTEs and ongoing maintenance costs. How does an IT department deliver data center reliability without spending all the profits?

Smart IT departments consider outsource data center facilities as an alternative to building their own. Often times, these companies use the outsource data center as the primary data center, because high uptime and high reliability are most important for a company’s primary computer systems.

Wholesale colocation facilities and wholesale computer rooms like Lifeline Data Centers provide a low-cost alternative to building out a high-reliability data center. And other benefits like data center certifications and data center compliance come along with the package, reducing the burden of compliance for the company.

How important is reliability to your mission critical computer systems? Is your company’s reputation on the line? Call Lifeline Data Centers at 317.423.2591 to learn how your company can improve data center uptime and control long-term costs.